Unit tests, programmers, and testers

These days I am participating, as a Peer Advisor, at the Online Rapid Software Testing Explored class with James Bach.

I had an interesting experience that made me think and articulate more carefully about a certain subject. I say this because although we might know we have the answer to some questions we usually see just a part of a situation and sometimes we might forget (not consider) more clearly the context(s) for which the answer might apply. But there is more. Is about the context(s) of the one who poses the question, the context(s) of the ones who might participate in the conversation and the context(s) that influenced my answer.

The example described below helped me realize this and adapt my message.

At a certain moment, the topic of testers and unit checks[tests] and whether testers should be involved or do them, popped up. I gave a response. Afterwards somebody in the class thought that I was saying that testers should never touch the product on a unit level. Then another student in the class asked if a tester could do pair programming with a programmer, when the programmer was doing the unit checks[tests].

I am glad that those two students stepped in and made me aware of their contexts.

At that moment I realized that my message was not accompanied with all the premises I had in my head and the realities that affected my response.

I say premises because of a blog post, written by Michael Bolton, where he says that: “Most arguments seem to be about conclusions, when they’re really about premises” (1)

So here are premises that I had in my mind:

unit checking[testing] with mutation checking[testing] AND TDD are techniques that the programmer uses to take care of the semantic stability of the code. (2)

it is helpful for testers to have interactional expertise, as Harry Collins intends it, when it is about code. Allways a session of pair programming or a code review done with a tester is something that is special. Special in the sense that the programmer feels very well that is something else. Is like the tester without wanting it, it triggers some tacit aspects in programmers mind regarding code, that usually with another programmer does not necessarily happen.

me witnessing and discussing with testers, often, that they are being forced to do unit tests[checks] and selenium via UI. Testers which have no programming background and for which the message is that if they don’t do these, they are out.

for me testing is this one that James Bach is teaching, the RST (more broadly I am thinking about Context Driven Testing where we have the RST, BBST, JIT, Buccaneer Testing)

I have been a programmer for 19 years already. It was hard, but at this point I can say that I no longer make any confusion between testing and checking (3). And also, I am very aware of how management might misuse, abuse, play these disciplines, not in a naturalistic way of how things should fit, if may I say so.

I deeply appreciate and encourage when both programmers and testers try to find out about each other’s nature of work. And I say this because of several reasons: empathy, helping in sensing and navigating the complexity of the product needed to be done, helping with test ideas the tester.

context is everything, I have no doubt. And when I say this, I am fully aware about the cognitive patterns activations which are triggered by the situational context. (4)

knowing the origin of a theory, principle, … is good because when making deviations from it, we will know why it might work or not work. For example, we have been doing at industry level OOP wrong, I believe, for the past 40 years now (5). We have just taken some principles/techniques out and popularized them without understanding the whole thing as it should be, and we wonder why it does not work.

the importance of identity/role and how in the IT industry we try to smash these and use in reckless ways just some techniques.

testing is an intellectual discipline because in RST we say that testing is applied epistemology.

a tester is or should be closer to the people using, in the end, the application.

So, should a tester do TDD or unit checks[tests]? And I realized that it depends also on what it means by ‘do’. Does ‘do’ mean:

being forced by a polluted context where the real testing has no chance of being done and the tester otherwise might get fired.

because the tester wants to learn what it means for a programmer to do it.

because the tester wants to learn programming in this way.

because the tester thinks it’s his/her responsibility.

because the tester is also a programmer and switching context might be needed (Side note: Very often I find myself in this situation. But I am fully aware about the programming and testing disciplines and their particularities, intentions, goals…).

because the tester wants to help, she/he loves so much the context that will do whatever it takes to help.

I have answered initially in the class by considering just one interpretation of ‘do’. Mea maxima culpa. But I did it because I am deeply affected by the realities I am witnessing. Realities which try to reduce testing from a discipline to just some techniques which can be fully automated, if I may say so. And as a programmer I know that I need a complement that will not confirm and follow my biases but will really complement my actions/work/ideas.

(1) Testing, Checking, and Changing the Language. James Bach, Michael Bolton. http://www.developsense.com/blog/2009/09/testing-checking-and-changing-language/

(2) Robert C. Martin. https://cleancoders.com/

(3) Testing and Checking Refined. James Bach, Michael Bolton. https://www.satisfice.com/blog/archives/856

(4) The Context–Object–Manipulation Triad: Cross Talk during Action Perception Revealed by fMRI. Journal of Cognitive Neuroscience. Wurm, M., Cramon, D., & Schubotz, R. (2012), 24, 1548-1559. https://doi.org/10.1162/jocn_a_00232

Implicitly activated memories are associated to general context cues. Memory & Cognition. Nelson, D., Goodmon, L., & Akirmak, U. (2007), 35, 1878-1891. https://doi.org/10.3758/BF03192922

(5) When I think about OOP, I have in my mind the work of Trygve Reenskaug and James Coplien regarding OOP: https://fulloo.info/

Automation in testing – part 3

I would like to share with you an example that totally changed my perception of how I look at automated checking, whether it is unit or integration.

I am programming a lot in .NET. The language I use is C#. The code written in the end is packaged in a .dll or .exe file. If you will look at the content of this file you will not see C# code. You will see MSIL code which is like an assembly language. This MSIL at runtime is translated into processor code.

Here is a C# code, it is taken from the book CLR via C#:

This code is a little bit weird. I admit that it is an extreme example. But it helps me communicate what I want. Let’s suppose that we covered, so to speak, this code with unit checks done ok. Lets also suppose that the code review was quite rigorous and carefully done.

I have some questions:

Is it just a line of code?
How many memory allocation problems can occur?

Let’s change the perspective. What you see bellow is the MSIL code generated from the C# code you see above:

Side Note: By the way, this MSIL code generated from a .Net Core code. Do you think it’s very different from .NET 4.8 code? The answer is no. I ask this because there are people whose CVs will not be accepted because they have not worked with .NET Core, but have experience with .NET. For me is an indication that we focus too much on shallow things.

All those things you see marked with red indicate a place where memory allocation problems might occur.

From my experience not a lot of .NET programmer’s look at the MSIL code. But let’s think about unit checks. You see, what you do know isn’t canceled, it’s okay. But now don’t you think about code coverage in a different way? It’s something else, isn’t it?

Note: For Java we have Java bytecode

This perspective helped me, in this context, to understand that I can think, for example, of memory corruption coverage. Which is just another type of coverage. But I wrote this post to try to answer another question which is: What bugs you aren’t finding while you automate checks? For me, as a programmer, it is very clear that I focus on a certain direction when developing an automated check and nothing else. But focusing on a certain direction means ignoring other dimensions. In the example above I would have ignored memory problems or what MSIL code is being generated and the kind of instructions which will actually be run.

This is a three-part series:

Automation in testing – Part 1 – Do you think it is normal to say test automation? Really everything can be automated in testing? Are we focusing automation goodness in a good direction?

Automation in testing – Part 2 – Do we really need to concentrate our automation efforts in simulating users via Selenium or other tools? Isn’t this a sign of other problems that cannot or will not be solved?

Automation in testing – Part 3 – What bugs you aren’t finding while you automate checks?

Thank you Johanna Rothman

Automation in testing – part 2

Do we really need to concentrate our automation efforts in simulating users via Selenium or other tools? Isn’t this a sign of other problems that cannot or will not be solved?

I really understood how I should look at the role of automation in testing when I participated in an audit. The role of that audit was to help a company to obtain information, also technical information, in order to know if the acquisition of that company would be made. My responsibility was on the technical part to look at the code and the technologies being used. When investigating the code I noticed some patterns. There was no tool on the market to help me, somehow expose what I observed in that context. So I wrote it. In this way I was able to show and articulate the more complicated parts from the less complicated ones in that code which were specific for that project.

That’s the moment when I realized why we should use the “tools” word instead of the “automation” word. Also is then when I realized how limited we are when using the idea of automation/tool. We can use/create a tool to, among other things:

create test data, for example by using combinatorics, Montecarlo simulations, de bruijn sequences;
to analyze and display the logs in a certain way;
to see where to focus our attention at a certain time, depending on what is in the source control;
exercise the system in a specific way so that the tester can observe tangential and oblique problems.

In other words, we do not use this tool idea to its value and power. We limit ourselves through the UI to press some buttons. We use this automation thing, as I observed, only to try to simulate a user. How strange, we use a machine to simulate a thing only a human can really do, but do not use the tool/automation for things which are supposed to be used.

So, back to the questions from the beginning of this post: Do we really need to concentrate our automation efforts in simulating users via Selenium or other tools? Isn’t this a sign of other problems that cannot or will not be solved?

As a programmer, so from a technical perspective, I have observed this obsession to simulate users in an automated way when:

the product code is very bad, so is hard to include any automation checks or testability points at a fine granular level and because of that nothing will be done about it;
when there is no trust in the automated checks done at a fine granular level;
when programmers do not know how or do not want to do automation cheks;

As a manager, I have observed this obsession to simulate users in an automated way when:

Testers see that what is payed in the industry is this user simulation automation, so they find any excuse to do it;
When testers do not know what testing is and how to make a test strategy. Because choosing a tool as selenium and implement automation checks is not a test strategy – but this is for another post;
When managers have no clue what testing is. But they are delighted when they see some encoded test cases in a wiki page and even happier when those (preferably all) are automated whatever that would mean. I wonder how their reaction would be if we would insist that their whole work be automated, probably not too well.

So, I have a new heuristic to spot problems in testing regarding automation which I named it “Automated user simulation heuristic”.

I think that using automations/tools in testing is really cool and useful and there is no doubt about it, not for me at least. Too bad that we focus on the wrong direction in using it.

This is a three-part series:

Automation in testing – Part 1 – Do you think it is normal to say test automation? Really everything can be automated in testing? Are we focusing automation goodness in a good direction?

Automation in testing – Part 3 – What bugs you aren’t finding while you automate checks?

Automation in testing – part 1

Do you think it is normal to say test automation? Really everything can be automated in testing? Are we focusing automation goodness in a good direction?

For me, also as a programmer, testing is, among other things, about finding those relevant patterns that matter within a complex system. But in order to understand complex systems a person must interact with it. But how do we do that?

If you look carefully in the image of the post, you will see a forest. Forest represents testing. Trees represent parts which form the forest. But let’s not confuse the forest with a tree. Each tree has its role in that environment.

Small note about words: Some time ago I worked at a company in a management position. Weekly we had a meeting between all the middle managers. What I noticed in these meetings, which were held in my mother language, Romanian, is that we used a lot of English words. I am speaking about words which have a good translation in Romanian. In one of those meetings I realized how superficial I was. Why can’t I speak about those concepts in my language? So I began to be more careful about this aspect. When I tried to translate and adapt those words in my mother language, I began to understand even more the topics I wanted to speak about. It is then when I really understood the power of words. How they can be used to stimulate thoughts, awareness and insights.

As a programmer I wrote and I write a lot of code, and also code to verify the code written. And now when reading the previous sentence, I realize that I do not write code to verify the verification code. Interesting insight I had by just changing the formulation of an idea.

But I noticed something also. The verification code I was writing was on things which were clear, deterministic which could be approached in an algorithmic way. How does this relate to testing? For me this is a technique to find problems in code.

But I can also use other things when testing like modeling, questioning, inferring.(see the blog post image).

So those automated verifications are part of testing like the others. Personally, I like to call these automated verifications also automated checks.

Therefore this checking stuff is included in the testing, it is an integral and fundamental part of the testing. But we can’t say that only this aspect defines testing. We can say that it is a component of testing. And this part can be automated because it is an algorithmic verification.

If I got involved to understand what testing is , it is because I had the occasion to work with wonderful testers. And I wanted to understand their craft. These testers actually did not have coding skills, but still they were able to find interesting and important bugs. I saw how they used their social knowledge to make a lot of judgments about what to test, how to test, when to stop. There is no algorithm to make these reflections, judgments, assessments. What actually I noticed was how important is the human aspect in testing. Like a conductor who conducts an orchestra and the musicians who use the instruments(tools) to generate the music. Those instruments can be mechanical, but also digital, whatever is needed to transpose the music.

I asked at the beginning of this post the following question: Do you think it is normal to say test automation? I did this as an invitation to see what we might miss if we frame it this way. For me, each time when I witness this framing I see an overemphasis on one dimension of testing and all the others dimensions ignored. That’s why I like to say automation in testing because it serves as a way to increase awareness on how automation relates to testing and that other things might be considered also.

This is a three-part series:

Automation in testing – Part 1 – Do you think it is normal to say test automation? Really everything can be automated in testing? Are we focusing automation goodness in a good direction?

Automation in testing – Part 3 – What bugs you aren’t finding while you automate checks?

What is testing for me

Some days ago I had the occasion to make a presentation regarding testing. But I had one dilemma before. How could I have been able to do this presentation without me being able to say what testing is for me?

There is a concept, praxis, that started my quest to understand how theory can inform and make sense in the practices, in my day to day work. And when I say practices I think about practices in testing, management and programming. There are lots of them. I began to cover some of them, please look here for examples. The concept I am speaking about now is the complexity theory.

Is not easy to explain this complexity thing. I like how Edgar Morin explains the complexity. For him complexity is like a tissue or fabric of inseparable associated diverse elements. But at a second look, those elements represent: events, actions, interactions, feedbacks, hazards.

I like the header image because it is trying visually to show this complexity. You can see in the image some dots, connection between the dots, but it also shows patterns that can be formed (different lines, triangles, pentagons, polygons and so many others). In our day to day life those dots might represent things like:

Technical details in our product(components and objects relating to each other, the fractality of the code, mixing up unrelated abstraction and so on)
Humans with their roles working on a product
Risks
Requirements

And then there is another important detail and that is the fact that humans think in patterns.

So, what is testing for me? Testing is about finding those relevant patterns that matters within a complex system.

Those patterns might mean whatever is relevant in spotting problems within the product or process. These patterns are not static, they continuously change.

Risks, feelings, management

What if everyone –our managers, auditors, testers — got it wrong with the topic of risks?

What if what we witness regarding risk management is just a charade ?

Long ago, I read Jerry Weinberg say, “The definition of quality is always political and emotional.” That resonated with me then and still does.

I had to get out of a project. At that time I occupied a management position. Usually in taking over a project there are some intermediate steps that need to be done. There was no pressure. It was time for my replacement, let’s call him John, to take it over.

John was also in a management position. We both worked on the same big suite of products. My project was an integration project, making the communication between products from the suite work. Part of the problem in my project, before taking over, was that it contained hacks. By hacks I mean things which did not belong there at all but on the other products,at the source.Unfortunately, managers from the other products did not want to apply the needed fixes on their parts, to remove those hacks. So all the garbage needed to be fixed on their part was thrown on this integration project, before I came.

My team fixed these problems in both the integration product and the other products from the suite.

As I reflect back on my conversations with John,I remember several things that appeared “off.” He seemed very detached about topics we needed to discuss in order for him to take up the project . My perception was that John had exaggerated detachment. When he spoke with me everything was ok. But with the others(management from client , our management, teams) his conversation was all about risks.

I did not mind at all that John was concerned about risks. What I did not understand in those moments was his lack of convergence. John spoke with me about risks but in a calm way. When he spoke with others he was doing it in an alarming and exaggerating way. Also I have noticed certain resistance from the teams he had. Anyway that exaggerated perceived detachment in combination with how he handled the risks puzzled me.

Feelings, as much as data, play an important role in decision making.

Then, I found some scientific research about risks, the risks as feelings hypothesis. This hypothesis says that response to risky situations and how we evaluate them are influenced directly by our emotions/affect. The traditional models of evaluating risks tell us about probabilities and consequences but nothing else. But these, actually, are seriously influenced by feelings.(1)

But there is more. You may wonder why us , in IT, should we care about these studies? Because, is about validated scientific knowledge. Things which other disciplines already studied and proved it. We only have to cross the corridor to these disciplines and learn from them. I like the word praxis to describe this.

So, I spoke about the psychological part. But there are also sociological and anthropological studies. These studies show that risk perception has roots also in sociological and cultural elements. For example, the sociological component is telling us how we are influenced in dealing with risks by colleagues, friends, family. The anthropological component tells us that people within groups minimize certain risks and exaggerate others as a way to maintain or control a group.(2)

I realized John had feelings, and those feelings might lead him to assess risks differently than I did. Maybe he felt fear because of the history of the project.

As said above there is also a sociological part which might help in making sense of this situation. I tried to understand from whom he was taking certain technical information. Who was advising him on this part. And I realized it was about some of his team members who did not want to be involved in the take over.

The anthropological component helped me to understand the exaggerated escalation to management. It was a way to maneuver the management groups by playing with risks.

Till that moment I only witnessed a shallow view of how risks were used by management. It was an eye opener to me regarding risks and how they should be used in management, testing, audits.

I mentioned audits. I would like to see an auditor knowing these aspects of risks. Maybe this will help in order to be able to see the spirit of the law and not just the letter of the law. Risks combined with the tacit knowledge might help understand the why’s of why certain risks are articulated, handled and made public in a very specific way. Audits is not about simple receipts ignoring the context and professionalism of a discipline.

Emotions play an important aspect in, risks, judgment/evaluation/assessment. How right Jerry Weinberg was.

(1) Risks as Feelings, Loewenstein, George F. and Weber, Elke U. and Hsee, Christopher K., Psychological Bulletin, Vol. 127, 2001, Available at SSRN: https://ssrn.com/abstract=929947

(2) Perception of Risk, Paul Slovic, Science 17 Apr 1987:Vol. 236, Issue 4799, pp. 280-285, https://science.sciencemag.org/content/236/4799/280

Tacit knowledge, testing, requirements, management

Have you ever wondered why it does not make sense to ask or expect for complete written requirements?

Do you know why trying to write all test cases to capture the testing needed to be done will bring you to a dead end?

Sometime ago I worked on a big project. There were about 50 people involved. These people were divided into various teams. And these teams handled various products from the entire suite.

One of those products was hard to install. Imagine that simple settings that could be saved in a config file, like xml or json, were saved in windows registries. The installation of the suite in production was a ‘special’ event on its own. I use the word ‘special’ not in a good sense. Each time an install was being done; people were awake in the middle of the night to stay to test it. But this was one problem in a sea of problems.

One day, the man responsible for the product installation announced his resignation. His resignation worried me. I asked my colleagues in the office. They weren’t worried. They said, “it’s a different situation, but look, the man who is leaving also writes in a wiki. So, it will be ok”. They had the impression that all what is needed will be made explicit.

For me this did not make any sense. Not all knowledge can be made explicit. We have a lot of implicit knowledge. Harry Collins in his wonderful book named Tacit and Explicit Knowledge explains why. Imagine that knowledge can be represented like an iceberg. What is above the water is the explicit part and beneath the water the tacit part. So:

weak or relational tacit knowledge – Is tacit because of the relationships between people that arise in a social life context. For example:

* concealed knowledge – knowledge which is kept secret intentionally;

* ostensive knowledge – knowledge which is hard to be described/comprehended. Because of that we point to a word, object or a practice to describe it;

* logistically demanding knowledge -imagine a person who knows where everything is, but would not be able to list it if asked),

* mismatched silences – knowledge kept secret without intention;

* unrecognized knowledge – a person is doing certain things in certain ways. This person would not tell another person because it might not know if these are worth to be told for the second person.

medium or somatic tacit knowledge – is tacit because it is incorporated in the human body. How we type, how we juggle, how we balance on a bicycle. What is also important here is about the contrast between conscious and unconscious processing, just think of the process of learning/riding a bike.

strong or collective tacit knowledge – is about the social aspects/interactions/relations people have and the knowledge that derives from this. These will influence also the social judgment of why certain things were done. The most important thing is that these things cannot be described and learned by explanation; it must be practiced in a social environment.

For me this was the decipher key of this type of situation. It was more than clear to me that even with all the goodwill, that man could not have written everything in a wiki and that things would have escaped to him. And this is ok, normal. I felt calm. I don’t know how to describe this calm; maybe it was a calm because it helped me focus on what I knew would come.

Do you wonder how the story ended? That moment I anticipated arrived, and it was a difficult moment for my colleagues in that project. So difficult that replacement also suffered enormous stress and left.

Connection with test cases:

In the example above I said about that man who had to write about the steps (and nifty details) related to an installation. But this also applies to requirements, test cases. We have the impression that if we will concentrate all our efforts on writing and managing by test cases is the way to go. Actually, it is a waste, a not so good direction because on testing we do much much more. There are so many aspects which can be covered that it is really hard to articulate it.

With this overemphasis on test cases we ignore the way we are and how we gain knowledge. Testing encompases many things like learning, critical thinking, experiencing and many others. A lot of this is not explicit but tacit.

For example, I said about critical thinking, this is for me a form of ostensive knowledge. I used 2 words to point to an entire discipline not so easy to describe and comprehend.

Learning about the product involves also understanding why certain decisions were made about that product. Being aware that certain knowledge will be kept secret without intention, mismatched silences or not being aware that an information is so important that needs to be shared-unrecognized knowledge.

Experiencing a certain product might not be easy at all. Information might popup only when discussing with persons involved in the process of working/developing with that product(collective tacit knowledge).

Connection with requirements:

Is helpful to have things written down especially for remembering them. In Scrum, for example, we write to remember but we do not write to communicate the Product Backlog Items(PBI’s) – the PO tells them.

Also this helps in setting more realistic expectations about written requirements.

Connection with management:

The story I gave was the moment when I understood the importance of theory and practice (praxis) , in this case regarding some aspects of tacit and explicit knowledge. As a manager it helped me to size up an unexpected situation and also be aware of things that might happen.

Discussion about showing all testing scenarios

Context: Have you ever had a conversation about test automation where the manager wanted you to automate “everything”? Or the manager asked you to show him/her all the scenarios? And how can we explain it in a simple way? Below is a small/simple dialog trying to do this.

Manager: Is there a place I can see the testing outputs for all applications? What scenarios are tested and which are not?

Tester: We cannot simply show “all the scenarios”. Testing is not a finite set of scenarios but an exploration of the product to discover new information.

Manager: I do not understand. Everywhere you look they do this.

Tester: Indeed. Look. Maybe there is more to say here. I understand your preoccupation. May I try to offer a perspective? Maybe it will help us. That’s what people say they do. The reality is more complex.

Manager: <<the manager makes a gesture that is ready to listen, but the tester perceived some doubts>>

Tester: I like to use an example that is connected with a problem posed by international terrorism. Yes, it sounds strange and curious at the same time, I think. It was a guy, Max Boisot(1), that tried to explain via a simple analogy why they were not able to catch lots of attacks. Imagine that we have 10 points. These points can represent people, requirements, code packages/branches and other things regarding product development.

Look at this image, please do not stress with math formulas, take it as it is:

Manager: So those points can represent different things in a project?

Tester: yes. Actually just imagine the realities of a project like a woven fabric of different things(events, actions, interactions, feedback, dangers, determinations) that are inseparably associated.

Manager: Ok <<said with a long Ooo>>

Tester: Do you see in the drawing that multiple geometric figures can be created via 2 or 3 or 4 dots?

Manager: Yes, different kind of triangles, polygons

Tester: Yes, Max Boisot named them patterns. The total number of these is 3.5 trillion. In real life some of them matter, some of them not. But in testing we must look for those that matter through all the existing ones. Somehow I froze at your request because it is impossible for me to give you what you said. I would do it but it is hard if not impossible.

Manager: Hmmm. And what about automation?

Tester: We can automate a thing which is explicit and deterministic in an algorithmic way. We cannot automate sensemaking, critical thinking, studying, modeling, interpretation. All these , among other things, are part of the process of testing.

Manager: But every company I look at does this. It seems that every company follows the same thread/trend. Why do they consider it that it can be done, that you can automate everything?

Tester: First , I think that there is a lot of marketing out there. Then how do we expect people who were hired or built a career or had a certification to admit they were not so right? Is not easy.

Manager: You did not finish the idea with automation and the geometric figures

Tester: Yes. There are three important things:

– even with the best programers we can’t cover and prove those 3.5 trillion patterns

– I say this because there are different types of coverages(2), I know of at least 100 of them. If you’ll ask a programmer she/he will tell you, maybe, about code coverage.

– As people, we are pattern detectors, etc. If you encourage our agency, we can see patterns in the data/product a tool can’t see.

Manager: But I need a way to show that we are on top of the situation and that we can detect the problems.

Tester: There are ways. For example, to manage testing we can use Session Based Test Management(3). To discover problems we have a long range of heuristics and techniques to do it.

Manager: Ok. But we have to discuss these also. Let’s fix another meeting for this.

Tester: Of course

(1) Connecting the dots, Max Boisot, https://web.archive.org/web/20091123034027/http://www.hlswatch.com/2009/11/12/nidal-hasan-and-the-problem-of-connecting-the-dots/

Note: I searched for the original link of the article “Connecting the dots” but is no longer available.

(2) Software Negligence and Testing Coverage, Cem Kaner, http://www.badsoftware.com/coverage.htm

(3) Session-Based Test Management, James Bach, Jon Bach , https://www.satisfice.com/download/session-based-test-management

Scrum trainings with James Coplien

I made a promise to myself, each time I have a great training with a wonderful teacher, to write about it. But there is a catch. I must wait for at least one year to see how it impacted my life, both the training and the teacher.

Last year I participated in Athens at two Scrum training classes, Scrum Master and Product Owner one. This year, in spring, I had an online class about Scrum Patterns.

Premises and Context

There were some things that preceded the classes which, I believe, are worth mentioning. Context matters, a lot. So:

– I knew about James Coplien’s work. And by work I mean: programming, software architecture, Scrum, patterns, management, organizations;

– Before the first class it appeared feasible that I might be a Scrum Master at a certain company. And I said to myself that if I will have this honor, then I should go and learn from someone I respected;

– I said ‘architecture’. This was a very important detail. I would have liked to speak with him for 30 minutes about DCI(Data Context Interaction). You cannot imagine the torment I had and have about this topic which is so important for IT;

– I like programming. I also like testing, as envisioned by Jerry Weinberg (1);

– What I witnessed with managers, scrum masters, companies, clients, teams is that Scrum was not understood. What amazed me was that it was not understood especially by those who considered themselves as Scrum advocates, who were doing coaching/presentations/setting up Scrum, etc. I wish to say something has changed in all these years but I do not have this impression;

Details about the courses

I will try to write about this experience via 3 dimensions. I do this because there are different type of persons which might search or be interested in different kind of information:

–structure: the flow of the classes in those days;

–key words: as I have done it before, I was curious how I can describe these trainings via some keywords used;

–pearls of wisdom: these are insights from the training, words used by James Coplien. You will see that each of the text is within quotes and preceded and followed by “….”. This is because the text has a context(story, experience, people, time, history, feelings, exercise, place). It took James Coplien a good period of time to decipher these. So there is a risk, for the reader, not to decipher the real meaning/lesson/message. I put them there in the hope that it will convince the reader to go at his trainings and find out more;

Structure

Here is the course outline for the Scrum Master course:What is Scrum?

– Scrum history

– Scrum theory, Concepts, Practices

– Sprint Planning

– Production and Sprints

– Velocity game

– Overcoming impediments

– Management distribution and scaling

– Engineering tools and Practices

Here is the course outline for the Product Owner course:Intro to Scrum

– Your job

– The Vision

– Build an organization

– How the product backlog works

– Running the business with a Product Backlog

– Kaizen mind

At first glance it seems just classic Scrum stuff. But no, imagine that all the details/courses were explained/done in a red pill way(2): ”… I can teach you this course in one of 2 ways. One is that you can go back and we’ll call you a Scrum Master, even though you are a project manager. No change to the organization, do the Daily Scrum and say you do Scrum. That’s called the blue pill Scrum …”

Each time a student had a doubt or posed a question, James stopped and clarified. I would have liked to say that there were only fluffy bunnies but no, only cold showers. I have seen ‘senior’ SM or PO who remained speechless, as if everything they knew no longer applied.

Keywords

There were lots of topics discussed in the courses and I did not know how to describe it in a short and coherent way. But also I hope that these words will trigger a further search in context of Scrum and James Coplien. So:

Japan; Toyota Production System; deep japanese culture; zen buddhism; courage; we can’t predict; (prediction) in software; nature; human kind; harmonizing; value; outcome; self organization; type A,B,C Scrum; respect; consensus; timebox; kaizen; hansei; mura; muda; muri; Scrum scaling; emergent requirements; mercenary developers; enabling specification; trust; continual, not continuous, improvement; chief engineer in Toyota; kaikaku; ISO 9001; proxy product owner; quality Sprint; testing (advising the students to read ‘Lessons Learned in Software Testing’ book ); complex adaptive systems; waste; kanban; productivity

Pearls of wisdom

As I said it is important to mention that these phrases do not have context around them. This is intentional. It is an invitation to dig more, to go to the course. So:

-”… Scrum is not about replacing the Project manager with Scrum Master and the Product Manager with a Product Owner and doing daily Scrum. Is turning the company upside down …”

-”…A lot of Scrum trainers do not understand Scrum…”

-”… Taught right, Scrum is a lot like aikido, it’s a way of life. So is not just about how you do things at work, but how you relate with other people; it’s a world view from how the world works and how we work together…”

-”…Does a complex adaptive system have a root cause?…”

-”…Productivity is the number one cause of waste…”

-”…There is no user story in Scrum…”

– Student: “My team is distributed in 2 continents”

James Coplien: “…Teams are collocated…”

– “…You can’t promise you will deliver anything in a Sprint…”

-”…we never say commit to a schedule or commit to the content of the Sprint backlog but you are committed to your team…”

-”…You don’t have a chance of prediction in a complex phenomenon…”

-”…No Jira in Scrum…”

-”…Scrum is about controlled failure. Is not going to put you in a happy buble.Is going to make problems visible. Scrum is going to cause you so much pain. There is no magic here, just hard work…”

-”…Outsourced Product Owner is total bullshit…”

-”…Don’t you ever have a quality Sprint, every Sprint is a quality Sprint…”

-”…It’s about people. People working together…”

-”…This myth that it takes a lot of people to build a big product is a myth. Why do we scale? Because we can…”

-”…The Scrum Master is the single wrenchable neck for the team’s delivery…”

-”… The goal is not to do Scrum; at Ri you drop Scrum …”

-”…Please tell me you are not doing SAFe…”

-”…The point is that Product Owners do not work in Sprints. They have a continuous process of market research, exploration,…”

How it helped me

Before all these classes I felt things were wrong on how Scrum was introduced, taught, spoke, presented, imposed, described. But now I know…

I was amazed by the deep things learned about Scrum for the first time, so in 6 months I was in Athena to take the Product Owner class. Also this year I had the Scrum Patterns class.

When I decided to take the first class I wanted/desired so much also to speak, for some moments, with him about DCI. Of course when possible. And we spoke(in breaks, at dinners) … about DCI, but also about Jerry Weinberg, life, Retsina wine, recruiting, unit checking, scaling, dedication, Alistair Cockburn, OOP, architecture, honesty, Heidegger,…

Next on my list: DCI class(I hope he will make it, I am waiting for it for years), and again Scrum Patterns class.

(1) Jerry Weinberg, https://leanpub.com/u/jerryweinberg

(2) Blue Pill or Red Pill – The Matrix (2/9) Movie CLIP (1999) HD, https://www.youtube.com/watch?v=zE7PKRjrid4&feature=youtu.be&t=81

About courage

Some days ago Johanna Rothman published a very interesting blog post named What Does Courage Mean to You?.

Note: I like a lot her tireless way of writing.

I decided to reproduce also here the comments I put there, adapted a little bit, and most importantly her insights – I really believe she touched a sensible cord and I hope not only for me.

At the end of her blog post she says “… Easy to say. Not easy at all to do.

That’s the question: What does courage mean to you?”

Indeed, not easy at all. When I read her post, 4 things popped up in my head which deeply moved me in the course of time. I will dare to say them. I say dare because this is a deep thing, at least for me, not a fluffy bunny motivational nonsense:

● Giovanni Falcone (sicilian judge killed by Cosa nostra and deviated parts of Italian state): He was asked in a interview(1) if he said the following ‘You said, it seems you said, that: The coward dies several times per day, the brave(‘coraggioso’) just once(‘una volta sola’). This means you do not have fear? ‘ and Giovanni Falcone says’ Well.. important is not to establish if someone has fear or not. Is to know how to live with its own fear and not being let conditioned by it. The courage is this, otherwise it is no longer courage but unconsciousness/recklessness’.

● Paolo Borsellino (sicilian judge killed by Cosa nostra and deviated parts of Italian state; husband with 3 kids): On the Thursday before his death he received the notification that the bomb had arrived in Palermo for him. Other 3-4 persons in Italy at that moment had a similar big threat at their lives but they left, he stayed. You know what he did? He called urgently his priest for the confession. He wanted to be prepared for the big departure…

● Nicolae Steinhardt (orthodox monk; his ‘Journal of felicity’ book is one of the most precious gifts Romania has; arrested by romanian communists of that time): The authorities tried to convince him to betray his friends. After the first day of the interrogation he returned at home, they wanted to give him time to reconsider. His father (which, in the past, received the Romanian royal order ‘Military Virtue’ and studied with Albert Einstein) asked him why he returned. The father was tough with him(my translation): ‘What else did you come home to, you bastard/you prick(‘nenorocitule’)? You gave them the impression that you were hesitant, that the possibility of betraying your friends could fit. In business, when you say let me think, it means that you have accepted. For nothing in the world do not dare to be the witness to the prosecution’. After some days he had to return at the ‘Securitate’ . Before living the home his father said to him:’And make sure you don’t make fun of me. Don’t be a cowardly Jew and don’t shit in your pants.’ (note, his father was a jew)(2)

● My grandmother: She had 10 years. She was in the orchard with her grandfather, who raised her. We were just occupied by sovietics. A sovietic soldier entered within the orchard. Her grandfather asked him to leave. The soldier wanted to shoot him. My grandmother stood in front of her grandfather. Their luck was that a woman, passing by, speaking Russian calmed down the soldier explaining that her grandfather was the only relative still alive for my grandmother.

So, what does courage mean to me? Well…for me less words. I hope to behave as it should be when needed. Sometimes I have fear that I will not…

I liked a lot Joanna’s reply she said it so nice: “I often see courage in small actions every day… I also realized that we are courageous on a continuum. When we can, we take our fear in our hands and hold it close so it doesn’t blind us. Then, we take that small step to courage. And, when we can’t take our fear? It takes us.”

After her reply I tried to think at the examples we have in IT world which I know:

● James Coplien says that he, personally, will give a ‘certification’ to a Scrum Master only when that Scrum Master would have lost the job by doing his/her job… And now when writing this, I think this act of his is an invitation to transcend the apparent and even transparent level of Scrum, he raised the bar(is above dailys, meetings , velocity..). Maybe I am wrong with this interpretation, but wow.

● But this applies also when defending an idea day by day. And when I say this I think to James Bach and Michael Bolton and the testing, the one envisioned by Weinberg. Sometimes I feel they are alone in all this IT world which distorted/twisted the idea of testing, but they do not stop. And how easy would be for them to fake and, maybe, do lots of money…

Johanna touched a very very sensible subject which is/was/will be relevant, at least I hope.

(1) Falcone:’Importante non è stabilire se uno ha paura, ma imparare a non farsene condizionare, Giovanni Falcone , https://youtu.be/-Ly9XS4iLj8

(2) Și acum despre frică. Valiza lui N. Steinhardt, Gabriel Liiceanu, https://www.contributors.ro/%C8%99i-acum-despre-frica-valiza-lui-n-steinhardt/